Submit a request
WA Support
Wine Awesomeness Support Center
Wine Awesomeness Support Center
About Wine Awesomeness
What is Wine Awesomeness?
How do I become a WA Member?
What kinds of wine will be featured in the WA Membership?
Do you guarantee your wine?
WA Monthly Journey
How does the WA Membership work?
What does the WA Membership cost?
What are the perks of being a WA Member?
What's a Monthly Journey?
I don't like certain wines, can you tailor my box to my preference?
Do you have a quarterly or every-other-month option?
See all 11 articles
Orders
★
Delayed Shipment / Order
I forgot what I ordered!
I want to cancel my next order!
When will I receive my wine?
Why is my order still pending shipment?
I loved a certain wine in this month's box. Can I order more?
See all 9 articles
Shipping Questions
★
Help! I have an invalid tracking/airbill number!
Avg Delivery Times
Help! Can I delay this shipment?
When does my order ship?
How much does shipping cost?
How do you ship your wine?
See all 16 articles
Billing Questions
Why do I have a recurring charge on my credit card?
How do I change the cell phone number on my account?
Can I use referral credits for my Monthly Journey?
When will I be billed?
How do I update my billing information?
Gifts
I think I received a Wine Awesomeness gift
What kind of gift options does Wine Awesomeness offer?
Can I gift a WA Membership?
How does my friend know who the gift membership is coming from?
How do gift cards work?
Can a gift card be used to purchase a WA membership?
See all 8 articles
Events
Do I need to print the tickets?
Can I buy tickets at the door?
I can't make it! What do I do?
Vino Nobile Wine Alliance Event FAQs
Referrals
How does your referral program work?
How do I redeem my referral credits?
Other
★
Redeeming Special from Partner Deal Site
I used a Groupon - why am I being charged again?
How do I use my Zola code?
How do I redeem Scratchy Code
My offer/promotion link isn't working
I love the internet, but can I talk to a human?
See all 7 articles
Powered by Zendesk
