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Wine Awesomeness Support Center
Wine Awesomeness Support Center
About Wine Awesomeness
What is Wine Awesomeness?
What kinds of wine will be featured in the WA Membership?
Do you guarantee your wine?
Orders
I didn't receive an order confirmation
Can I return wine I ordered?
I want to cancel my next order!
When will I receive my wine?
Why is my order "pending shipment"?
I loved a certain wine in this month's box. Can I order more?
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Shipping Questions
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"No scheduled delivery date available at this time" or "delivery pending"
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Help! I have an invalid tracking/airbill number!
Can I have my shipment held somewhere for pickup?
What is No-Rush Shipping?
Avg Delivery Times
Help! Can I delay this shipment?
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Billing Questions
Why do I have a recurring charge on my credit card?
How do I change the cell phone number on my account?
When will I be billed?
How do I update my billing information?
WA Membership
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Can I pick my wines for my next membership box?
Where do I get this month's thebacklabel book?
How do I add additional bottles to my next order?
Unable to reactivate membership
How does the WA Membership work?
What does the WA Membership cost?
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Gifts
I think I received a Wine Awesomeness gift
What kind of gift options does Wine Awesomeness offer?
Can I gift a WA Membership?
How do gift cards work?
Can a gift card be used to purchase a WA membership?
I haven't received my gift shipment!
Referrals & Special Promotions
First-month promo code on membership
How does your referral program work?
How do I redeem my referral credits?
Other
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Redeeming Special from Partner Deal Site
Do you carry Kosher wines?
I used a Groupon - why am I being charged again?
How do I use my Zola code?
How do I redeem Scratchy Code
My offer/promotion link isn't working
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