All sales are final, excluding damages or wine unfit for consumption. If you believe you've received a wine that has gone bad and is therefore undrinkable, please reach out to a team member via online chat or by emailing support@wineawesomeness.com and we'll be happy to credit your account so that you can pick out something else from our wine shop.
In the instance of damage, a photo of the damaged product(s) must be provided.