Help! My order is on the way, but I won't be home!

There are a couple of options. If your delivery is shipping via FedEx, you can select "Customize Delivery" on your tracking information to see if holding your package at a local FedEx facility (for 5 business days only!) is an option for you.

If you want your shipment to go to a different address, you will have to reach out to us directly. Contact us ASAP on live chat M-F 10-4 EST, or at Please reference your order number and include the new address in your email.

We can also be reached on chat M-F 10-4 EST.

Have more questions? Submit a request
Powered by Zendesk