What does pending shipment mean?

Orders will ship within 1 to 2 business days,* excluding holidays. Pending Shipment status means we have sent your order to our fulfillment center to be packed. However, if it's been more than 3 business days there are a few reasons why this status hasn't changed.

1) There may be an issue with the address given and one of our team members has already reached out to you regarding this matter or will be in touch shortly. 

2) Part of your order may be on back order, and one of our team members has already reached out to you regarding this matter or will be in touch shortly. 

If you haven't heard from a WA team member after another day, please email [email protected] with your order number.

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