If you've recently updated your credit card information, please follow these steps:
1) Navigate to 'My Memberships' tab of your account here.
2) Click 'Update Credit Card and Shipping Addresses'
3) Check that your new credit info is set as the payment
If you follow these steps and you have not received a "success" message, please reach out to us at firstname.lastname@example.org or start a live chat with us M-F, 10 - 4 EST.