If you haven't received the accessories you ordered, or you received the incorrect order, please reach out to firstname.lastname@example.org with your order number. You can also reach us on live chat, M-F 10am to 4pm EST.
Please note, if you purchased both wine and an accessory, these items will ship and arrive separately. Our accessories ship from different drop-shippers across the country. You will receive a shipping confirmation with tracking for each shipment.