About Wine Awesomeness
Orders
- ★ Why is my order still pending shipment?
- I want to cancel my next order!
- When will I receive my wine?
- I loved a certain wine in this month's box. Can I order more?
- I think I have a bad bottle. What do I do? Can I return it?
- What is the WA Value Guarantee?
Shipping Questions
- ★ Help! I have an invalid tracking/airbill number!
- Avg Delivery Times
- Help! Can I delay this shipment?
- When does my order ship?
- How much does shipping cost?
- How do you ship your wine?
Billing Questions
WA Membership
- How does the WA Membership work?
- What does the WA Membership cost?
- What are the perks of being a WA Member?
- What's a Monthly Journey?
- I don't like certain wines, can you tailor my box to my preference?
- Do you have a quarterly or every-other-month option?
Accessories
Gifts
- I think I received a Wine Awesomeness gift
- What kind of gift options does Wine Awesomeness offer?
- Can I gift a WA Membership?
- How does my friend know who the gift membership is coming from?
- How do gift cards work?
- Can a gift card be used to purchase a WA membership?
Referrals
Other
- ★ Redeeming Special from Partner Deal Site
- I used a Groupon - why am I being charged again?
- How do I use my Zola code?
- How do I redeem Scratchy Code
- My offer/promotion link isn't working
- I love the internet, but can I talk to a human?